Terms of Service

Effective: May 23, 2026 · Last revised: May 23, 2026

READ THIS CAREFULLY. These Terms govern your access to and use of CryptoArrow. They include important provisions affecting your legal rights, including: (i) a mandatory individual arbitration agreement and class-action waiver (Section 33), which you may opt out of within 30 days of first accepting these Terms; (ii) extensive disclaimers that CryptoArrow is a publisher and does not provide investment, financial, legal, tax, or accounting advice (Sections 10-15); (iii) a limitation of CryptoArrow’s liability (Section 27); and (iv) indemnification obligations running from you to us (Section 28). By accessing or using the Services in any manner you agree to be bound by these Terms; if you do not agree, do not use the Services.

1. Acceptance

These Terms of Service (these “Terms”) form a binding legal contract between you (“you,” “your,” or “User”) and Crypto Arrow LLC, a New Jersey limited liability company(“CryptoArrow,” “we,” “us,” or “our”), governing your access to and use of https://cryptoarrow.ai, all subdomains thereof, the CryptoArrow platform, our application programming interfaces, mobile applications, emails, notifications, content, and any related products and services we make available from time to time (collectively, the “Services”).

By accessing or using the Services, by joining the waitlist, by creating an account, by clicking a button or checking a box indicating your acceptance, or by otherwise indicating your assent, you (a) represent and warrant that you have read, understood, and agree to these Terms; (b) confirm that you have the legal capacity to enter into a binding contract; (c) accept these Terms; and (d) agree to comply with them. If you are using the Services on behalf of an entity, you represent and warrant that you are authorized to bind that entity to these Terms, and “you” refers to that entity.

These Terms incorporate by reference our Privacy Policy, our DMCA Copyright Policy (Section 23), and any additional terms applicable to specific features that we make available on the Services. In the event of conflict, these Terms control unless the additional terms expressly state that they supersede.

2. Definitions

In these Terms, the following capitalized terms have the meanings given below. Other capitalized terms are defined where they first appear.

  • “AI Output” has the meaning given in Section 13.
  • “Content” means all text, graphics, data, analytics, narrative scores, regime detections, briefs, intel feed items, code, and other material made available through the Services, including AI Output.
  • “Cryptocurrency” means any digital asset (including coins, tokens, stablecoins, NFTs, and similar instruments) recorded on a distributed ledger, blockchain, or similar technology.
  • “User Content” has the meaning given in Section 19.

3. Changes to These Terms

We may modify these Terms at any time. When we make material changes, we will provide notice by email to the address associated with your account or by a prominent notice on the Services at least 14 days before the changes take effect, except where a shorter notice period is permitted by law or required by security, legal, or regulatory necessity. Non-material changes (clarifications, typo fixes, immaterial updates) take effect immediately upon posting. The “Last revised” date at the top of these Terms reflects the most recent revision. Your continued use of the Services after the effective date of a change constitutes acceptance of the revised Terms. If you do not agree, you must stop using the Services and may close your account.

4. Eligibility

You may use the Services only if all of the following are true:

  • you are at least 18 years of age and have the legal capacity to enter into a binding contract in your jurisdiction;
  • you are not a Restricted Person within the meaning of Section 22 (Sanctions and Export Compliance);
  • you are not barred from using the Services under the laws of the United States or any other jurisdiction applicable to you;
  • your use of the Services will be solely for lawful purposes and in accordance with these Terms; and
  • any information you provide to us is accurate, current, and complete.

We reserve the right to refuse, suspend, modify, or terminate the Services offered to any person, in our sole discretion, with or without notice, for any reason, including non-compliance with these eligibility requirements.

5. Account Registration and Security

To access certain features you must create an account. You agree to (a) provide accurate, current, and complete information during registration and at all times thereafter; (b) maintain and promptly update your account information; (c) maintain the security and confidentiality of your password and any authentication credentials; (d) accept responsibility for all activities that occur under your account, including activities you did not authorize; (e) promptly notify us of any unauthorized use of your account, any other breach of security, or any apparent compromise of your credentials.

We are not liable for any loss or damage arising from your failure to comply with these obligations. We may suspend or terminate your account if any information you provide is, or we reasonably suspect is, inaccurate, misleading, fraudulent, or in violation of these Terms or applicable law.

6. Subscription, Billing, and Payment

6.1 Plans and pricing

The Services include a free tier and one or more paid subscription tiers. The standard rate is $29 per month. Limited early-access pricing is available to qualifying waitlist members: Pioneer tier at $9.99 per month (first 20 signups) and Founding Member tier at $19.99 per month (signups 21 through 80), each locked permanently at the qualifying rate. Current pricing is displayed on the Services and may change as described in Section 6.5.

6.2 Payment processor

All paid subscriptions are processed by Stripe, Inc. (“Stripe”). By providing payment information, you authorize us, through Stripe, to charge your designated payment method for the applicable subscription fees, applicable taxes, late fees, and any other charges incurred in connection with your subscription, until you cancel. You also agree to Stripe’s terms of service and privacy policy. We do not store full payment-card numbers.

6.3 Automatic renewal

YOUR PAID SUBSCRIPTION WILL AUTOMATICALLY RENEW AT THE END OF EACH BILLING PERIOD (monthly or annual, depending on the plan you select) until you cancel. By subscribing, you authorize us to charge the then-current subscription fee, applicable taxes, and any other charges to your payment method at the start of each renewal period without further authorization from you. To avoid being charged for the next period, you must cancel before the renewal date.

6.4 Cancellation and refunds

You may cancel your subscription at any time through your account settings or by emailing legal@cryptoarrow.ai. Cancellation takes effect at the end of the current billing period; you retain access through that date. ALL FEES ARE NON-REFUNDABLE except where required by applicable law. We do not provide refunds or credits for partial subscription periods, downgrades, unused time, account suspensions resulting from a breach of these Terms, or for any other reason. We may, in our sole discretion, offer a refund or credit in exceptional circumstances; no offer in any particular case obligates us to do so in any other case.

6.5 Price and feature changes

We may change our prices and the features included in each subscription tier at any time. For existing paid subscribers, we will provide at least 30 days’ advance notice of any increase in your recurring subscription fee before it applies to your next renewal. If you do not agree to the new price, you may cancel before the next renewal date. Founder pricing (FOUNDER100) locks the promotional rate for the duration of an uninterrupted Pro subscription, subject to the terms of that promotion at the time of redemption. If your subscription lapses, you may lose access to founder pricing and will be charged the then-current Pro rate to resume.

6.6 Taxes

All fees are stated exclusive of taxes. You are responsible for any sales, use, value-added, withholding, or similar taxes, levies, or duties imposed by any taxing authority on the fees, except for taxes based on our net income. If we are required to collect such taxes, we will add them to your invoice.

6.7 Failed payments and collection

If a payment fails, we may attempt to charge your payment method again on a reasonable schedule. If we are unable to collect payment after reasonable attempts, we may suspend or terminate your access to paid features without further notice and we may seek to collect amounts owed, including through third-party collection services. You are responsible for all reasonable costs of collection, including attorneys’ fees, to the extent permitted by law.

7. License to Use the Services

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your personal or internal business purposes. The license does not include any right to (a) resell, sublicense, lease, rent, or otherwise commercially exploit the Services; (b) make derivative works based on the Services; (c) copy, frame, or mirror any part of the Services other than as necessary for your own internal use; (d) reverse-engineer, decompile, disassemble, or attempt to extract the source code of the Services, except to the extent such restriction is expressly prohibited by law; (e) use any robot, spider, scraper, or other automated means to access the Services without our prior written permission; or (f) use the Services or any Content to build, train, or improve any competitive product, service, model, or dataset.

8. Intellectual Property

The Services, including all software, code, designs, look-and-feel, text, graphics, logos, trademarks, trade names, service marks, slogans, photographs, videos, AI Output (subject to the limited license described in Section 13), and all other content (other than User Content), are the exclusive property of Crypto Arrow LLC or its licensors and are protected by intellectual-property laws of the United Statesand other jurisdictions. Nothing in these Terms grants you any right, title, or interest in the Services other than the limited license expressly granted in Section 7. “CryptoArrow,” the CryptoArrow logo, and related brand assets are trademarks of Crypto Arrow LLC; all rights reserved. Use of these trademarks without our prior written permission is prohibited.

9. Feedback

If you submit suggestions, ideas, enhancement requests, feedback, recommendations, or other input regarding the Services (“Feedback”), you grant Crypto Arrow LLC a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, sublicensable license to use, modify, and exploit the Feedback for any purpose without compensation or attribution to you.

10. Nature of the Service; Publisher Status

CryptoArrow is a publisher and information provider. The Services consist of a bona fide publication of general and regular circulation offering impersonal, disinterested commentary, analytics, news aggregation, and AI-generated summaries about cryptocurrency markets, sectors, narratives, and macroeconomic conditions. The Services are made available on a published, subscription basis to a broad and undifferentiated audience of subscribers.

Content is provided on a one-to-many basis. The Services do not provide individualized investment advice tailored to a particular subscriber’s specific investment objectives, risk tolerance, financial situation, time horizon, or holdings, and any portfolio-level analytics computed from data you voluntarily enter (such as concentration, beta-to-BTC, or stress-test outcomes) are produced by automated functions applied uniformly across all subscribers, are descriptive and educational in nature, and do not constitute a recommendation to buy, sell, hold, or transact in any asset.

For the avoidance of doubt, CryptoArrowrelies on the publisher’s exclusion from the definition of “investment adviser” under Section 202(a)(11)(D) of the United States Investment Advisers Act of 1940, as construed in Lowe v. SEC, 472 U.S. 181 (1985) and subsequent authorities, and analogous exclusions and exemptions under federal and state law. CryptoArrow is not registered as an investment adviser, broker-dealer, commodity trading advisor, futures commission merchant, money services business, money transmitter, custodian, securities exchange, alternative trading system, or any other licensed financial services entity in any jurisdiction. No portion of the Services should be construed as creating any such relationship.

11. NO INVESTMENT, FINANCIAL, LEGAL, TAX, OR ACCOUNTING ADVICE

NOTHING ON THE SERVICES CONSTITUTES INVESTMENT, FINANCIAL, LEGAL, TAX, OR ACCOUNTING ADVICE. All Content (including but not limited to portfolio analyses, narrative scores, regime detections, sector exposures, market briefs, intel feed items, AI Output, charts, prices, and other displays) is provided for informational and educational purposes only. Nothing on the Services constitutes an offer, solicitation, recommendation, endorsement, or inducement to buy, sell, hold, or transact in any security, Cryptocurrency, token, derivative, or other financial instrument, or to engage in any particular investment strategy.

CryptoArrow does not have a fiduciary, advisory, or agency relationship with you. We do not know your specific investment objectives, financial situation, income, tax bracket, liquidity needs, time horizon, risk tolerance, or other personal circumstances, and we do not customize Content to those circumstances.

You are solely responsible for your own investment, trading, financial, legal, tax, and accounting decisions. Before making any decision based on Content from the Services, you should consult a qualified, licensed professional, such as a registered investment adviser, certified financial planner, attorney, certified public accountant, or enrolled agent, who can evaluate your individual circumstances. Past performance, model outputs, historical data, and backtested results do not guarantee, predict, or indicate future results. Forward-looking statements, forecasts, and projections are inherently uncertain and may not occur.

12. CRYPTOCURRENCY RISK DISCLOSURE

Cryptocurrency investments carry substantial, well-documented, and often-unprecedented risks. You acknowledge and accept that:

  • Extreme volatility. Cryptocurrency prices can change by 50% or more in a single day. You may lose the entire value of your holdings, including in a short period of time and without warning.
  • Regulatory uncertainty. Cryptocurrency is subject to evolving and inconsistent regulation across jurisdictions. Future legal, regulatory, tax, or enforcement developments may impair, restrict, or eliminate your ability to hold, trade, transfer, or use specific Cryptocurrencies or specific services, retroactively or prospectively. Enforcement actions by the SEC, CFTC, Department of Justice, FinCEN, state attorneys general, IRS, FTC, or foreign regulators may render specific assets or activities illegal or commercially unviable.
  • Loss of access. Loss of private keys, seed phrases, recovery phrases, hardware wallets, or access to a custodial account may result in permanent and irreversible loss of funds. CryptoArrow never has access to such credentials and cannot recover them on your behalf.
  • Exchange and counterparty risk. Centralized exchanges, lenders, custodians, market makers, and other intermediaries can become insolvent, suffer security breaches, halt withdrawals, be subject to enforcement actions, or otherwise fail. Recent history (including the failures of FTX, Celsius, Voyager, and others) demonstrates that customer assets can be lost partially or in full.
  • Smart-contract risk. Smart contracts may contain bugs, vulnerabilities, or design flaws. Exploits, hacks, oracle manipulation, governance attacks, and unintended outcomes have caused significant losses across DeFi.
  • Bridge and cross-chain risk. Cross-chain bridges represent a frequent target for exploitation; multiple bridges have lost hundreds of millions of dollars to single attacks.
  • Maximal extractable value (“MEV”). Network validators, miners, and searchers can extract value at the expense of users through sandwich attacks, front-running, back-running, and similar strategies, particularly when interacting with on-chain order books, decentralized exchanges, and automated market makers.
  • Liquidity risk. Some Cryptocurrencies (particularly small-cap, low-float, or newly issued tokens) may be difficult or impossible to sell at prevailing market prices. Order books may be thin; slippage may be significant; market makers may withdraw.
  • Stablecoin de-pegging. Stablecoins are not guaranteed to maintain their peg to the referenced asset. Algorithmic, fractional-reserve, fiat-collateralized, and crypto-collateralized stablecoins have all experienced de-pegs, depegs to zero, redemption suspensions, and outright failures.
  • Validator and consensus risk. Proof-of-stake validators may be slashed, jailed, or otherwise penalized for misbehavior or downtime; staked assets may be lost. Consensus changes, hard forks, contentious upgrades, and chain reorganizations may impact the value of holdings.
  • Layer-2 and sequencer risk. Optimistic rollups, ZK rollups, sidechains, and other layer-2 networks introduce additional smart-contract, bridging, and operator risks, including the risk that a centralized sequencer pauses, censors, or reorders transactions.
  • Forks and airdrops. Network forks and airdrops can create assets you did not request, with uncertain tax treatment and uncertain value; conversely, networks may merge or fork in ways that affect your holdings without your consent.
  • Tax complexity. Cryptocurrency transactions, swaps, lending, staking, airdrops, hard forks, NFT mints/sales, and DeFi yields may all create taxable events with complex reporting requirements that vary by jurisdiction.
  • Fraud, scams, and rug pulls. The Cryptocurrency ecosystem contains many fraudulent projects, deceptive marketing, pump-and-dump schemes, and outright scams. The fact that any asset is listed, displayed, indexed, or referenced on the Services is not an endorsement of that asset, its issuers, its developers, its team, its tokenomics, or its prospects.
  • Cybersecurity and phishing. Cryptocurrency users are frequent targets of phishing, SIM-swap attacks, address-poisoning, malware that replaces clipboard contents, and other cyber threats. You are solely responsible for the operational security of your accounts, devices, wallets, and credentials.
  • Data accuracy. Market data we display is sourced from third parties (such as CoinGecko) and may be delayed, inaccurate, incomplete, or inconsistent with other data sources. Decisions made on the basis of inaccurate data may result in losses.

You should not invest more than you can afford to lose. You should understand the specific risks of any Cryptocurrency, protocol, contract, platform, or strategy before acting. The fact that a Cryptocurrency or topic is the subject of analytics, ranking, or commentary on the Services does not mean we believe it is a sound investment.

13. AI-Generated Content Disclaimer

Some Services use large-language-model artificial intelligence (currently powered by Anthropic’s Claude models) to generate text-based outputs, including market briefs, narrative summaries, regime descriptions, portfolio commentary, and analytical observations (collectively, “AI Output”). AI Output is generated probabilistically based on training data and the input provided.

You acknowledge and agree that AI Output:

  • may contain factual errors, omissions, fabrications, hallucinations, or out-of-date information that appears authoritative;
  • may reflect biases, gaps, or limitations present in the underlying model or training data;
  • is not human-reviewed prior to delivery;
  • does not constitute professional advice of any kind;
  • does not represent the considered views or opinions of CryptoArrow or any individual; and
  • should be independently verified before being acted upon.

You assume all risk in connection with any reliance you place on AI Output. CryptoArrow is not responsible for the accuracy, completeness, timeliness, or reliability of AI Output, and you waive any claim against CryptoArrow arising from your reliance on AI Output, to the maximum extent permitted by law. You are responsible for reviewing and verifying AI Output before taking any action based on it. CryptoArrow grants you a non-exclusive, non-transferable license to use AI Output for your personal or internal-business purposes consistent with these Terms; you may not resell or commercially redistribute AI Output.

14. No Custodial Services

CryptoArrow does not provide any custodial services. We do not hold, custody, manage, transmit, exchange, swap, or move Cryptocurrency, fiat currency, or other assets on your behalf. We do not have any technical capability to access or move funds from any wallet, exchange account, custodial account, or other repository you control or in which you hold an interest. Portfolio entries you make on the Services are records you create for analytical purposes only and do not reflect, transfer, or affect any actual position or asset.

15. No Tax, Legal, or Accounting Advice

Nothing on the Services constitutes tax, legal, or accounting advice. Tax treatment of Cryptocurrency transactions, holdings, and related activities is complex, jurisdiction-specific, and changing. You are solely responsible for determining the tax treatment of your activities, for keeping appropriate records, and for complying with all applicable tax reporting and filing obligations. We recommend that you consult a qualified, licensed tax professional. We disclaim any responsibility for tax outcomes you experience.

16. Third-Party Data and Services

The Services aggregate, display, and analyze data from third parties, including Cryptocurrency market data, news, on-chain information, and large-language-model outputs. We make no warranties regarding the accuracy, completeness, timeliness, or reliability of third-party data, and we have no responsibility for it. The Services may also link to or integrate with third-party services (including Stripe for payments, Anthropic for AI inference, and CoinGecko for market data). Your use of any third-party service is governed by that party’s own terms and privacy policy. We are not responsible for the acts, omissions, content, terms, or policies of any third party.

17. Forward-Looking Statements

Statements on the Services that are not historical fact are forward-looking statements, including statements about market regimes, narrative momentum, scenarios, projections, outlooks, expectations, beliefs, plans, intentions, or targets. Forward-looking statements involve known and unknown risks and uncertainties; actual results may differ materially. CryptoArrow undertakes no obligation to update any forward-looking statement, except as required by law.

18. User-Provided Data; Accuracy

Portfolio analytics, derived metrics, and AI Output produced by the Services depend on data you voluntarily enter. You are solely responsible for the accuracy, completeness, and timeliness of the data you enter. Garbage in, garbage out: inaccurate inputs produce inaccurate outputs. CryptoArrow has no responsibility to verify, audit, reconcile, or correct the data you provide.

19. User Content

“User Content” means any information, data, text, graphics, files, notes, communications, or other materials you submit to or through the Services, including portfolio entries, notes, support communications, and feedback. You retain all rights you have in your User Content.

By submitting User Content, you grant CryptoArrow a worldwide, non-exclusive, royalty-free, fully paid-up, sublicensable, transferable license to host, store, copy, transmit, modify (for technical purposes), create derivative works of, display, and otherwise use User Content solely as necessary to provide, secure, improve, and develop the Services and to enforce these Terms. We may use de-identified or aggregated User Content (in a form that does not identify you and cannot reasonably be re-identified to you) for analytics, benchmarking, research, model improvement, and content marketing. We will not use your individual portfolio holdings in any externally visible product marketing without your explicit consent.

You represent and warrant that:

  • you own or have all necessary rights, licenses, and consents to submit your User Content;
  • your User Content does not infringe any third party’s intellectual-property, privacy, publicity, or other rights;
  • your User Content does not violate any law, regulation, contract, or third-party right; and
  • your User Content complies with these Terms.

20. Acceptable Use; Prohibited Activities

You agree not to (and not to permit any third party to):

  • violate any applicable law, regulation, or third-party right;
  • use the Services in any manner that could disable, overburden, damage, or impair the Services or interfere with any other party’s use;
  • use any robot, spider, scraper, deep-link, page-grabber, or other automated means to access, monitor, mirror, harvest, or copy any portion of the Services without our express prior written permission;
  • circumvent, disable, or otherwise interfere with security-related features of the Services, including rate limits, authentication, or content restrictions;
  • reverse-engineer, decompile, or attempt to extract source code from the Services, except as expressly permitted by law that cannot be contractually waived;
  • resell, sublicense, lease, rent, time-share, or otherwise transfer your right to access the Services;
  • use the Services or any Content to build, train, fine-tune, evaluate, or improve any artificial-intelligence model, machine-learning system, dataset, or service that competes with the Services;
  • impersonate any person or misrepresent your affiliation with any person or entity;
  • use the Services to send unsolicited communications, spam, phishing, or other harassing or malicious messages;
  • use the Services to engage in or facilitate market manipulation, including but not limited to wash trading, spoofing, layering, momentum ignition, marking the close, pump-and-pumps, painting the tape, insider trading, or any other manipulative trading conduct;
  • use the Services to attack, disrupt, or interfere with any Cryptocurrency network or protocol, including via MEV exploitation, sandwich attacks, governance attacks, sybil attacks, or denial-of-service activity;
  • use the Services in connection with any unlawful activity, including money laundering, terrorist financing, sanctions evasion, tax evasion, or fraud;
  • upload, transmit, or distribute viruses, malware, worms, trojans, ransomware, keystroke loggers, or any other malicious or destructive code;
  • collect or harvest data about other users without their explicit consent;
  • misrepresent the source, ownership, or attribution of any Content; or
  • use the Services in a manner inconsistent with their intended purpose as a published informational service.

Violation of this Section 20 may result in immediate suspension or termination of your account, deletion of your User Content, and reporting to law-enforcement authorities, in addition to any other remedies available to us at law or in equity. We may, but are not obligated to, monitor or review your use of the Services and may remove or refuse any Content or activity in our sole discretion.

21. Privacy

Our collection, use, disclosure, retention, and other processing of your personal information is governed by our Privacy Policy, which is incorporated by reference into these Terms.

22. Sanctions and Export Compliance

You represent and warrant that:

  • you are not, and are not acting on behalf of, a Restricted Person (as defined below);
  • you are not located in, ordinarily resident in, or organized under the laws of a country or region subject to comprehensive US economic sanctions (including, as of the effective date, Cuba, Iran, North Korea, Syria, the Crimea region of Ukraine, and the so-called Donetsk and Luhansk People’s Republics);
  • you will not access or use the Services from a country or region subject to comprehensive US economic sanctions; and
  • your use of the Services will comply with all applicable export-control, anti-money-laundering, and economic-sanctions laws.

“Restricted Person” means any individual or entity (a) listed on the US Department of the Treasury Office of Foreign Assets Control (“OFAC”) Specially Designated Nationals and Blocked Persons List, the Sectoral Sanctions Identifications List, the Foreign Sanctions Evaders List, the Non-SDN Iranian Sanctions Act List, the Non-SDN Communist Chinese Military Companies List, or any other comparable list maintained by OFAC; (b) listed on the Denied Persons List, the Entity List, or the Unverified List maintained by the US Department of Commerce Bureau of Industry and Security; (c) listed on the US Department of State’s Debarred List; (d) on a similar prohibited-party list maintained by the UK, EU, UN, or other governmental authority with jurisdiction over you; or (e) majority-owned or controlled by any of the foregoing.

We may screen your information against publicly available sanctions lists and may suspend or terminate your account, decline to process payment, and report you to applicable authorities if we determine (in our sole discretion) that you are or may be a Restricted Person or that your use of the Services may violate applicable sanctions or export-control laws.

23. DMCA Copyright Policy

CryptoArrowrespects intellectual property and expects users to do the same. If you believe that material accessible on or from the Services infringes your copyright, you may submit a notification under the Digital Millennium Copyright Act (“DMCA”) by providing our Designated Copyright Agent with the following information in writing (see 17 U.S.C. § 512(c)(3) for further detail):

  • a physical or electronic signature of a person authorized to act on behalf of the owner of the copyright that has been allegedly infringed;
  • identification of the copyrighted work claimed to have been infringed;
  • identification of the material that is claimed to be infringing or to be the subject of infringing activity, with information sufficient to permit us to locate it;
  • your contact information (address, telephone number, and email);
  • a statement that you have a good-faith belief that use of the material is not authorized by the copyright owner, its agent, or the law; and
  • a statement, made under penalty of perjury, that the information in the notification is accurate and that you are authorized to act on behalf of the owner.

Send notices to our Designated Copyright Agent at legal@cryptoarrow.ai, with the subject line “DMCA Notice.” A mailing address is also available at 2 Lenox Rd, Summit, NJ 07901, United States. We have registered or will register a Designated Agent with the United States Copyright Office in accordance with 37 C.F.R. § 201.38; please consult the Copyright Office’s Designated Agent Directory for current contact details.

We may, in appropriate circumstances and in our sole discretion, terminate the accounts of subscribers who are repeat infringers. If you believe your content was removed in error, you may submit a counter-notification under 17 U.S.C. § 512(g)(3).

24. Beta Features

From time to time, we may offer features, products, or services labeled as “Beta,” “Preview,” “Early Access,” “Experimental,” or similar (collectively, “Beta Features”). Beta Features are provided “as is” for evaluation purposes, may be subject to additional terms, may be discontinued or modified at any time without notice, and may contain bugs, errors, or other issues. We make no warranties of any kind with respect to Beta Features and disclaim all liability arising from your use of them, to the maximum extent permitted by law.

25. Account Inactivity

We reserve the right to deactivate, archive, or delete accounts that have been inactive (defined as no sign-in for at least 24 consecutive months) following reasonable notice to the email address associated with the account. Inactive accounts may be terminated without further notice and the associated data may be deleted.

26. DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ALL CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, QUIET ENJOYMENT, ACCURACY, OR ANY OTHER WARRANTIES ARISING FROM A COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, CRYPTOARROW DOES NOT WARRANT THAT: (a) THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; (b) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (c) THE INFORMATION, ANALYTICS, AI OUTPUT, OR OTHER CONTENT PROVIDED THROUGH THE SERVICES WILL BE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR FREE OF VIRUSES OR HARMFUL COMPONENTS; (d) ANY ERRORS WILL BE CORRECTED; OR (e) THE SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM CRYPTOARROWOR THROUGH THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, WARRANTIES ARE LIMITED TO THE MINIMUM SCOPE AND DURATION PERMITTED BY APPLICABLE LAW.

27. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL CRYPTOARROW, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY:

  • INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES;
  • LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOST BUSINESS, OR LOSS OF GOODWILL;
  • LOSS OF DATA, LOSS OF USE, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES;
  • TRADING, INVESTMENT, OR FINANCIAL LOSSES OF ANY KIND, INCLUDING LOSSES RESULTING FROM ACTION OR INACTION TAKEN IN RELIANCE ON ANY CONTENT, AI OUTPUT, OR ANALYSIS PROVIDED THROUGH THE SERVICES;
  • LOSSES ARISING FROM HACKS, EXPLOITS, NETWORK OUTAGES, FORKS, REORGANIZATIONS, MEV ATTACKS, OR OTHER EVENTS AFFECTING THE CRYPTOCURRENCY ECOSYSTEM;

REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE, STATUTORY, OR OTHERWISE) AND EVEN IF CRYPTOARROW HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL CUMULATIVE LIABILITY OF CRYPTOARROW AND ITS AFFILIATES ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, REGARDLESS OF THE FORM OR THEORY OF ACTION, AND IN THE AGGREGATE FOR ALL CLAIMS, WILL NOT EXCEED THE GREATER OF (a) THE AMOUNTS YOU ACTUALLY PAID TO US FOR THE SERVICES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (b) ONE HUNDRED US DOLLARS (US$100).

THE EXCLUSIONS AND LIMITATIONS IN THIS SECTION 27 ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN YOU AND CRYPTOARROW. CRYPTOARROW WOULD NOT BE ABLE TO PROVIDE THE SERVICES ON AN ECONOMIC BASIS WITHOUT THESE LIMITATIONS.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

28. Indemnification

You agree to indemnify, defend, and hold harmless Crypto Arrow LLC, its affiliates, and their respective officers, directors, employees, agents, licensors, and service providers (each, an “Indemnified Party”) from and against any and all claims, demands, actions, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys’ fees, expert fees, and court costs) arising out of or relating to: (a) your access to or use of the Services; (b) your User Content; (c) your breach of these Terms or applicable law; (d) your violation of any third-party right, including any intellectual-property, privacy, publicity, or other right; (e) any investment, trading, financial, tax, legal, or accounting decision you make based on information obtained from or made available through the Services; (f) any dispute between you and another user or any third party; or (g) any claim that you, by your acts or omissions, caused damage to a third party.

We will provide you with prompt written notice of any claim subject to indemnification, and we will cooperate, at your expense, with your defense of the claim. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you; in that event, you will cooperate with our defense of the claim. You will not settle any claim without our prior written consent.

29. Termination

You may terminate your account at any time by emailing legal@cryptoarrow.ai or using the in-product cancellation feature. Termination does not entitle you to a refund except as set forth in Section 6.4 or as required by law.

We may suspend, restrict, or terminate your account and your access to the Services at any time, with or without notice, for any reason or no reason, including if we suspect a breach of these Terms, fraud, abuse, illegal conduct, risk to CryptoArrow or other users, or non-payment. Upon termination, your right to use the Services immediately ceases. Sections that by their nature should survive termination will survive in accordance with Section 30.

30. Survival

The following Sections survive termination or expiration of these Terms: Section 8 (Intellectual Property); Section 9 (Feedback); Sections 10-18 (Disclaimers); Section 19 (User Content) to the extent of any continuing license; Section 21 (Privacy); Section 22 (Sanctions); Sections 26-28 (Warranties, Liability, Indemnification); Sections 30-33 (Survival, Governing Law, Statute of Limitations, Arbitration); and Sections 34-45 (Miscellaneous Provisions).

31. Governing Law

These Terms and any dispute, controversy, or claim arising out of or related to these Terms or the Services (whether sounding in contract, tort, statute, or otherwise) are governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to its conflict-of-laws principles, and the federal laws of the United States where applicable. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

32. Statute of Limitations; Time to Bring Claims

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES MUST BE FILED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, THE CLAIM IS PERMANENTLY BARRED.

33. Mandatory Individual Arbitration; Class-Action Waiver

33.1 Agreement to arbitrate

Except as set forth in Section 33.4, you and CryptoArrow agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or your relationship with CryptoArrow(each, a “Dispute”) will be resolved exclusively by binding individual arbitration administered by the American Arbitration Association (AAA) (“AAA”) under its Consumer Arbitration Rules (or, where applicable, its Commercial Arbitration Rules), as those rules may be modified by these Terms. If the AAA’s Mass Arbitration Supplementary Rules apply, those rules will also apply. The arbitration will be conducted in Newark, New Jerseyin the English language by a single, neutral arbitrator. Judgment on the award may be entered in any court of competent jurisdiction. The arbitrator has the authority to grant any remedy that would otherwise be available in court, but the arbitrator’s authority is limited to disputes between you and us individually and the arbitrator may not consolidate claims, conduct class or representative arbitration, or join claims of multiple persons.

33.2 Class-action waiver

YOU AND CRYPTOARROW AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.The arbitrator may not consolidate more than one person’s claims and may not preside over any form of representative or class proceeding. If this Section 33.2 is held unenforceable as to any claim, that claim will be severed from arbitration and may be litigated in court (subject to the venue provisions of Section 33.5), but the remainder of Section 33 will remain in effect.

33.3 Mass-arbitration procedures

If 25 or more similar arbitration demands are filed against CryptoArrowby or with the assistance of the same or coordinated counsel (a “Mass Arbitration”), the following supplemental procedures apply: (a) the AAA’s Mass Arbitration Supplementary Rules will govern; (b) the parties will first attempt to resolve claims through a bellwether process in which the parties select up to ten representative cases (five each) for arbitration; (c) following resolution of the bellwether cases, the parties will engage in good-faith mediation regarding the remaining cases for a period of 60 days; (d) only after the bellwether and mediation processes are complete may any remaining cases proceed to individual arbitration; and (e) if you or CryptoArrow fails to pay applicable arbitration fees in a timely manner, the other party may file the dispute in court instead.

33.4 Exceptions

Either party may bring an individual action in small-claims court for any dispute that qualifies for small-claims jurisdiction, so long as the action remains in small-claims court and proceeds on an individual basis. Either party may seek temporary or preliminary injunctive relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual-property rights, trade secrets, or confidentiality obligations.

33.5 Forum for non-arbitrable claims

For any claim not subject to arbitration (including a class-claim that the class-action waiver is held unenforceable as to), you and CryptoArrow consent to the exclusive personal and subject-matter jurisdiction of the state and federal courts located in Newark, New Jersey and waive any objection to venue, forum non conveniens, or improper service.

33.6 30-day opt-out

You may opt out of this Section 33 by sending written notice to legal@cryptoarrow.ai within 30 days after first accepting these Terms. Your notice must include your name, the email associated with your account, the date you first accepted these Terms, and a clear statement that you wish to opt out of the arbitration agreement and class-action waiver. If you opt out, the rest of Section 33 will not apply to you, but all other provisions of these Terms remain in full force and effect, including the forum-selection provisions in Section 33.5.

33.7 Jury-trial waiver

To the extent any claim is not subject to arbitration, each party waives any right to a trial by jury in any proceeding arising out of or related to these Terms or the Services.

34. Force Majeure

CryptoArrow will not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including acts of God, natural disasters (fire, flood, earthquake, tornado, hurricane), epidemics, pandemics, acts of government (including embargoes, sanctions, and changes in law or regulation), acts of war (declared or undeclared), terrorism, civil unrest, riots, labor disputes, power or network outages, internet or telecommunications failures, third-party service or vendor failures, denial-of-service attacks, blockchain forks or network reorganizations, or other causes that could not reasonably have been anticipated or prevented.

35. Notices

We may provide notices to you through the Services, by email to the address associated with your account, or by any other reasonable means. Notices are deemed received when sent. You may provide notices to us by email to legal@cryptoarrow.ai or by certified mail (return receipt requested) to the address in Section 45. You consent to receive electronic communications and notices and agree that electronic communications satisfy any legal requirement that such communications be in writing.

36. Assignment

You may not assign, transfer, or delegate these Terms or any of your rights or obligations under them, in whole or in part, by operation of law or otherwise, without our prior written consent. Any attempted assignment in violation of this Section 36 is void. We may freely assign, transfer, or delegate these Terms (including in connection with a sale of assets, merger, change of control, or reorganization) without restriction and without notice to you.

37. No Waiver

Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision. No waiver is effective unless in writing and signed by an authorized representative of Crypto Arrow LLC.

38. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable, preserving the parties’ intent. If the class-action waiver in Section 33.2 is held unenforceable as to any claim, that claim will be severed from arbitration and litigated in court (subject to Section 33.5) but the remainder of Section 33 will remain in effect.

39. Entire Agreement

These Terms (together with the Privacy Policy and any additional terms applicable to specific features) constitute the entire agreement between you and CryptoArrow regarding the Services, and supersede all prior or contemporaneous communications, representations, understandings, and agreements, whether oral or written, relating to the subject matter hereof.

40. No Third-Party Beneficiaries

Nothing in these Terms creates any third-party-beneficiary right in any person not a party to these Terms.

41. Relationship of the Parties

Nothing in these Terms creates any agency, partnership, joint venture, employment, or franchise relationship between you and CryptoArrow. Neither party has the authority to bind the other or to incur any obligation on the other’s behalf.

42. Headings and Interpretation

Section headings are for convenience only and have no legal or contractual effect. References to “including” and similar terms are not limiting. References to a section are to a section of these Terms unless otherwise specified. References to a statute or regulation include the statute or regulation as amended or replaced from time to time.

43. Consent to Electronic Communications and Signature

You consent to receive communications from us in electronic form and you agree that all terms, conditions, agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. Your typed name, click of an “I Accept” or similar button, or other electronic indication of assent constitutes your electronic signature.

44. Cooperation with Law Enforcement

We cooperate with law-enforcement authorities and regulators investigating suspected unlawful activity. Without limiting Section 5.3 of our Privacy Policy, we may disclose information about you to law-enforcement authorities or regulators where we have a good-faith belief that doing so is required by law, by lawful subpoena, by court order, or by a valid governmental request, or where we believe disclosure is necessary to protect against fraud, security breaches, or threats to life, health, or safety.

45. Contact

If you have questions about these Terms, you can reach us at: